. Information We Collect
When you browse, register, or make a purchase on our website, we may collect the following details:
- Personal Identifiers: Name, email address, phone number, billing address, and shipping address.
- Payment Details: Information required to process transactions (card details, UPI IDs, or net banking credentials). Note: Payment data is processed securely through encrypted third-party payment gateways; we do not store full card numbers or sensitive payment passwords on our servers.
- Order & Transaction Data: Products viewed, purchased, cart details, and order history.
- Technical & Usage Data: IP address, browser type, device information, operating system, and pages visited via cookies and tracking technologies.
2. How We Use Your Information
We collect and use your data for legitimate business purposes, including:
- Processing, fulfilling, and delivering your orders.
- Communicating order updates, invoices, tracking links, and customer support responses.
- Preventing fraudulent transactions and ensuring the security of our platform.
- Improving website functionality, user experience, and catalog offerings.
- Sending promotional newsletters or product updates (only if you have opted in; you can unsubscribe anytime).
3. Cookies and Tracking Technologies
Like most e-commerce platforms, dmdigi.digiuity.com uses cookies to:
- Keep track of items stored in your shopping cart.
- Remember user preferences and login sessions.
- Analyze site traffic and interactions to deliver a smoother experience.
You can modify your browser settings to decline cookies, but doing so may affect some store features (such as cart functionality).
4. Sharing Your Information with Third Parties
We do not sell, rent, or trade your personal information. We only share data with trusted third parties strictly necessary to operate our business:
- Logistics & Courier Partners: To ship and deliver your physical orders to your provided address.
- Payment Gateways: (e.g., Razorpay, Stripe, Cashfree, PayPal) To verify and securely complete transactions.
- IT & Hosting Services: Providers assisting in server management, email delivery, and site analytics.
- Legal Compliance: When required by law, regulation, or legal process to protect our legal rights or prevent fraud.
5. Data Security
We implement strict administrative, technical, and physical security measures to safeguard your personal data:
- Our website uses SSL (Secure Socket Layer) 256-bit encryption to protect sensitive information transmitted during checkout.
- Access to personal user data is restricted strictly to authorized personnel and service partners.
6. Your Rights
Depending on applicable data privacy laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your personal account and associated data (subject to legal and transaction record-keeping requirements).
- Opt out of marketing emails by clicking the “Unsubscribe” link in any promotional message.
7. Children’s Information
Our website is not directed toward individuals under the age of 18. We do not knowingly collect personal identifiable information from children. If you believe your child has submitted personal details on our site, please contact us immediately so we can remove it.
8. Changes to This Policy
We may update our Privacy Policy periodically to reflect changes in our practices or applicable laws. Any modifications will be posted directly on this page with an updated “Effective Date.”
9. Contact Us & Grievance Redressal
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: